New series · Two issues out now

Resilience

Senior leaders shaping hospitality, on the decisions, pressures and people behind the numbers. Two issues out now: Lucy Worth of Mowgli Street Food, and Debbie Thomas of Ottolenghi.

Choose your issue →In partnership with Sky Business
The interviews
Lucy Worth, CEO of Mowgli Street Food
Issue No. 01
Lucy Worth
CEO · Mowgli Street Food
Why real retention starts with teams who feel skilled, safe and heard, the counterintuitive call to slow growth on purpose, and navigating AI without the panic.
The dining room at Ottolenghi
Issue No. 02
Debbie Thomas
Head of IT · Ottolenghi
Fifteen years behind the bar, why “define best” is the only sane answer to a tech question, and how to use AI without the GDPR burn.
RetentionCulture at scaleAI & peopleLeadershipRetentionCulture at scaleAI & peopleLeadership
You don’t fix retention with perks. You fix it with people who feel skilled, safe and heard.
Lucy Worth
Lucy Worth
CEO, Mowgli Street Food
Inside Issue No. 01
01
People, not perks
Why real retention starts with teams who feel skilled, safe and heard.
02
Slowing growth on purpose
The counterintuitive call to strengthen infrastructure before speeding up, and why it worked.
03
AI, without the panic
Navigating AI thoughtfully, balancing hard data with instinct.
In partnership

Leadership is built on the connections you can rely on.

Resilience is a Tech on Toast series, in partnership with Sky Business: monthly conversations with the leaders keeping hospitality standing.

Sky Business is the B2B division of Sky, one of Europe’s leading media and entertainment companies and part of Comcast Corporation.

Sky provide reliable connectivity solutions and unmissable live sport and entertainment to businesses of all sizes and sectors. As a trusted partner, Sky Business helps organisations stay connected, secure and ready for today’s challenges and tomorrow’s opportunities.

Two issues. Both out now.

Read Issue 01 →Read Issue 02 →