The Connected Floor - Hosted by Bizimply & Tech on Toast
Join Bizimply and Tech on Toast for an exclusive executive brunch as we unveil the Hospitality Operations Benchmark 2026, new industry research revealing how operators are really using technology, where they're losing time, and what's needed to build more connected hospitality businesses.
Hospitality has never invested more in technology.
So why are managers still buried in admin?
Join Bizimply and Tech on Toast for an exclusive executive brunch as we unveil the Hospitality Operations Benchmark 2026, new industry research revealing how operators are really using technology, where they're losing time, and what's needed to build more connected hospitality businesses.
One headline finding: 75% say manager admin time is the biggest cost of disconnected systems.
What else did we discover? Join us as we unpack the research and discuss what it means for hospitality in 2026.
Alongside the research, we'll be joined by Sarah Puleston, Head of People & Culture at K&Z Holdings Ltd, who will share her perspective on the operational challenges and opportunities facing hospitality today. More speakers will be announced soon.
What We'll Cover
- The biggest operational challenges facing hospitality today
- Why disconnected systems are holding teams back
- How operators are using AI, and where it's delivering value
- What hospitality leaders expect from technology partners next
- Practical ideas to create more connected, efficient operations
Why Attend?
- Be the first to access exclusive industry research
- Benchmark your business against industry peers
- Learn from fellow hospitality leaders
- Leave with practical ideas you can put into action
- Enjoy great brunch and even better conversation
An intimate, operator-only discussion with practical insights, honest conversations, and no sales pitches.