Podcasts

The Tech on Toast podcast is brought to you by Chris Fletcher, Founder & CEO of Tech on Toast. Chris talks to entrepreneurs in the world of hospitality and retail technology. Search for the best problem solving tech, listen to both operators and tech experts on our podcast and meet up with the brilliant people who are helping innovate the hospitality industry as we enter a new era. If you want to get all the detail from the podcast, wrapped up in one private Whats'app chat, you can register to use totti, our Tech on Toast Ai companion.

How to Build the Future of Dining: Orderpay’s Vision for Restaurants

We discuss the challenges faced by the hospitality industry, especially in the wake of recent events, and how Orderpay's innovative solutions are helping restaurants improve efficiency, enhance customer experience, and ultimately drive revenue. From mobile ordering to the new set menu feature designed for large parties, we cover it all!

Holiday Hustle: Ed Christmas Shares Winning Seasonal Sales Strategies

In this festive episode of the Tech on Toast Podcast, we sit down with Ed Christmas, Managing Director at Bums on Seats, to unwrap the secrets behind successful sales strategies in hospitality. From maximising Christmas bookings to addressing year-round operational inefficiencies, Ed shares his invaluable insights and top tips to help operators thrive in the competitive hospitality landscape.

From University to Start up: How Two Friends Are Revolutionising Restaurant Allergen Safety

we’re thrilled to spotlight two inspiring female founders, Alana Brailsford and Eve Williamson, from Served. These trailblazers are not just building technology; they’re addressing a critical challenge in the restaurant industry: supporting individuals with food allergies and dietary restrictions. Their mission? To make dining out safe, inclusive, and enjoyable for everyone.

How to grow your business through your customers with Jon Horsfield, CRO at Centegra

'm thrilled to announce the latest episode of the Tech On Toast podcast, where I had the pleasure of chatting with my old friend, John Horsfield, Chief Revenue Officer at Centegra. We delved into the fascinating world of restaurant technology, customer service, and the evolving landscape of the hospitality industry

Harnessing AI in Hospitality: Insights from Honest Burgers and Youda

This week, Chris had the pleasure of hosting two familiar guests: Tommy, the Head of Restaurant Systems at Honest Burgers, and Matt, the founder of Youda, an innovative AI company focused on enhancing employee experiences.

How to engage your workforce through tech with Oli Cavaliero, Head of People & at Pizza Pilgrims

In this episode, Chris had the pleasure of chatting with Oli, the Head of People and Engagement at Pizza Pilgrims. We delved into the world of innovative HR practices and the impact of technology on employee engagement.

How to give your customers choice through tech with Tom James, MD at Bills

I'm excited to share the latest Tech On Toast episode, where I had the absolute pleasure of chatting with Tom James, Managing Director of Bills. We dove into his incredible journey in the hospitality industry, from pulling pints as a bartender to leading a beloved restaurant brand.

How to boost an analogue business with a digital partner, with Bread Ahead Founder Matthew Jones.

In this Tech On Toast episode, host Chris Fletcher chats with Matthew Jones, founder of Bread Ahead, and David from Square about the intersection of baking and technology. Discover how Bread Ahead grew from Borough Market to international fame, the role of simplicity in baking, and how Square's tools help streamline operations. Tune in for insights on customer behaviour, data-driven decisions, and Bread Ahead's exciting future!

How to boost hospitality efficiency through people with Rod Schneider, COO, Workforce.com

In our latest Tech On Toast podcast, Rod Schneider, CEO of Workforce.com, shares his journey from aspiring cricketer to tech entrepreneur, and how his platform is revolutionising workforce management. Tune in to discover how Workforce.com is optimising scheduling, reducing employment friction, and using AI to drive efficiency and productivity for businesses worldwide!

Navigating the New Tipping Legislation with StrikePay's Oli Cavanagh

In our latest episode, I had the privilege of speaking with Oli Cavanagh, co-founder of StrikePay, about how they’re reshaping digital tipping across hospitality and service industries. 💸

How to maximise the recruitment process through tech with Tom Hacquoil, CEO at PinPoint

Grab a cuppa and get comfy, because in this episode we have a natter with Tom Hacquoil, the CEO at Pinpoint. He shares his thoughts on the ever-evolving world of recruitment technology and the candidate experience. Highlights: • Hitting the Century Mark (00:01:00): Tom kicks things off by mentionin

How to future proof your restaurant with tech featuring Mohamed Fayed, CEO & Co-Founder of Grubtech

In this episode of the Tech On Toast podcast, Chris Fletcher sits down with Mo Fayed, founder of Grub Tech, to dive deep into the world of hospitality technology. They discuss the evolution of tech in the restaurant industry. Key Topics Covered: [00:05:30] Automating Restaurant Order Management

Building Memories: The Role of Technology in Hospitality with Champa Magesh, MD Access Hospitality

Leadership in any business is absolutely crucial, we all want someone to follow, to learn from and to believe in, that the mission we signed up for is going to be delivered. Well i think that Champa Magesh is going to do exactly that for Access Hospitality. Sometimes bringing " fresh eyes" into a

How to help restaurants save on every order with Nick Paine, Founder of Opspot

The kids are back at school, the nights are drawing in, what does that mean? Deliveroo on tap for our cosy nights in! But are hospitality venues really running a profitable business when it comes to delivery? Well Nick Paine and the team at OpSpot are on hand to make sure you are! I had the pl

How to Master Delivery with Otter: Seamless Integration, Automation, and Data-Driven Success

Hey Toasters, 👋 We’re buzzing to share the latest Tech On Toast podcast episode with you! This time, we had a super fun chat with Felipe Diaz Sampa, the General Manager at Otter—aka the guy who’s helping restaurants run smoother than ever! 🦦✨ Felipe’s journey is nothing short of an adventure. Bor

How to Transform Customer Experiences withDigital Strategies with Sam Hawker, Head of Digital.

🛠️ **How to Transform Customer Experiences with Data-Driven Digital Strategies** 🎧 🚀 **New Podcast Episode Alert on Tech on Toast!** 🎧 In this episode, we dive deep with Sam Hawker, the Head of Digital at Nightcap PLC, as he shares game-changing insights on how they’re revolutionising digita

How to have great career conversations with Jo Harley, Co-Founder of Korero

🎙 New Podcast Episode: How to Have Great Career Conversations with Jo Harley, Co-Founder of Korero Join us on the Tech on Toast podcast as host Chris Fletcher chats with Jo Harley, co-founder of Korero, about her fascinating journey from the hospitality industry to founding a business focused on

How to drive loyalty and win with Dan Aldridge & Laurens Havenaar from Piggy

In this special edition of the Tech on Toast podcast, we visit Eat the Bird in Cardiff to chat with the founder, Dan, and Laurens from Piggy. They discuss the growth journey of Eat the Bird, the unique concept behind the brand, and the collaboration with Piggy to enhance their loyalty program. Dan

Digitising hospitality operations with Operandio with Founder David Rigbye

How is it only Wednesday?? It has been a VERY busy week this week so far for the Tech On Toast crew, so lets all get some shade from the sun, sit back grab a cuppa and listen to an Aussie legend David Rigbye, Founder at Operandio on the latest Tech On Toast podcast. What does Operandio do?

Empowering Small Businesses with Dext: a chat with VP Of Growth Tracy Jawhar

🚀🎙️ I am thrilled to announce the latest episode of the Tech On Toast podcast featuring Tracy Jawhar, the vice president of growth for Dext! This episode is packed with valuable insights and takeaways that I can't wait to share with you all. Here are three key highlights from my conversation with