Rezcontrol

Rezcontrol provides hotel management software solutions to UK-based hotels of all sizes, within the independent, full service and pubs and inns sector, as well as serving hotel groups via a specialised group dashboard.

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It prides itself on its intuitive simplicity, depth of functionality, transparent pricing and outstanding UK-based customer service - so you can spend time with guests rather than on admin. It enables hotels to:

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• Manage bookings, rates, tasks and events all in one place  
• Takes care of all your POS requirements, restaurant reservations and all your vital integrations
• Has its own booking engine which enables guests to book rooms, tables and extras all in one basket  
• Features an intelligent, integrated payment solution which makes taking payments faster and more secure.
• The whole system is secure and future-proofed, with regular automatic updates, and with unlimited user licenses, is completely scalable as needs grow.
• Training is offered on demand, taken at the learner's own pace, in intuitive segments which reinforce the learning process. 

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Rezcontrol's customer and technical support are available 365 days a year, and their service is legendary - there is always a real human being available by phone, webchat or email and tickets are often resolved within an hour. 

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All charges are transparent and are included in our flat monthly fee - Rezcontrol avoids commission or transaction fees on bookings which mount up and eat into your bottom line. 

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The platform includes:

• Full front of house support including highly intuitive and professional marketing and billing automations, and options for remote check in and check out to reduce queues.
• Back office software to handle everything behind the scenes – from accounting to housekeeping; maintenance to reports – all in one place.
• Hotel distribution solutions so you can set your channel management up once, expand your reach, and watch your rates update automatically with all your OTAs in one place
• One dashboard for all your rates - putting you in control
• One dashboard for all your rates, so you can automatically adjust prices based on demand and occupancy. You never need undercharge at peak times, nor miss bookings due to setting rates too high.
• An intelligent revenue manager which adjusts room prices in real time, liberating your team from manual updates and generating up to 20% in increased revenue
• Effortless event management, unforgettable experiences
• An events module which enables you to create seamless, unforgettable events as you manage bookings, schedules, tasks and billing in one place
• POS which delivers frictionless dining and payment experiences so you can manage your F&B operations effortlessly
• Gift voucher options to help you easily sell and manage hotel-branded gift vouchers online. 

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TESTIMONIALS

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Since moving to Rezcontrol, the Marsham Court Hotel in Bournemouth increased its turnover by £350k or 10% in the year it joined us, and The Elms Hotel and Spa in Worcester has seen a 60% uplift in revenue from upsells and 100% in extras from our guest engagement module. We are highly recommended by Fuller's Hotels and Inns, as well as by the famed Polizzi Collection. 

"We definitely made the right call" - Jonathan Lawley, Brand Manager, Polizzi Collection 

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"We love working with a supplier who really makes us feel valued" - Natasha Wildash, Group Accommodation Strategy Manager for Fuller, Smith & Turner