Flex Appeal: Reinventing Hospitality Staffing with YoungOnes COO James Medd

May 27, 2025
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0:34:06
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🎧 Flex Appeal: How YoungOnes Is Flipping Hospitality Staffing

Guest: James Medd, COO, YoungOnes

Host: Chris Fletcher, Tech on Toast Podcast


Recorded at BrewDog Waterloo, this episode explores how flexible staffing is reshaping hospitality.


Chris sits down with James Medd to uncover how YoungOnes, the freelance staffing platform, is empowering operators to find vetted, on-demand talent in minutes — and giving Gen Z more control over when, where, and how they work.


In this episode:

✅ Why flexibility is the future of hospitality staffing

✅ How Gen Z and side-hustle culture are changing the game

✅ Why YoungOnes isn’t an agency — and why that matters

✅ How operators are cutting labour costs and improving service quality

✅ The tech James wishes existed…


Whether you’re scaling a team or freelancing for freedom, this one’s packed with insight.



🔗 Links

🌐 YoungOnes

💼 James Medd on LinkedIn

Explore Lightspeed EPOS



⏱️ Timestamps

00:00 – Intro

02:15 – What is YoungOnes?

06:42 – Freelance lifestyle & Gen Z work culture

10:00 – How it works for operators

14:25 – Trust, ratings & smart matching

18:40 – Planning vs panic: The flexi-labour approach

23:10 – The future of staffing

28:00 – The tech James wants to see

31:00 – Where to find YoungOnes



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#HospitalityTech #FreelanceWork #StaffingSolutions #TechOnToast #YoungOnes #FlexibleStaffing