Simple Ops, Smarter Buildings: Brett Robbins on Snapfix, AI and The Future of Maintenance

This week on the Tech on Toast podcast I’m joined by Brett Robbins, CEO of Snapfix – the 📸 photo-first “brain at the centre of your building” that helps teams stay on top of maintenance, safety and day-to-day ops in one simple app.

We chat about why simple software is secretly the hardest thing to build, how Snapfix grew from a seaside town in Ireland 🌊 to Dublin’s Docklands and beyond, and why taking a picture + scanning a QR code can 10x safety reporting on the floor.

We also dive into AI, sustainability and the real world of broken kit – from £30k of dead plants 🪴 to cameras spotting spills before a guest slips, and bots quietly reading your invoices to tell you when it is finally time to replace that AC unit ❄️.

🎧 In this episode you’ll hear:

• 📲 What Snapfix actually does and why Brett calls it “the operational brain” in your building

• 🧠 The “modern art” analogy – 10,000 hours of work behind a product that feels ridiculously simple

• 🏨 Real stories from hotels, factories, care homes and more (including the £30k plant disaster…)

• 🤖 Where AI really helps maintenance and facilities teams today (no robot butlers… yet)

• 🌍 Why sustainability needs more than a sticker on the bathroom door – and how ops tech can help

• 🇮🇪 Snapfix’s journey from rural Ireland to Dublin’s tech hub and into the UK & US

💡 Episode sponsor

This episode is brought to you by Lightspeed – the POS and payments platform helping restaurants smash the festive rush 🎄, speed up tableside service and keep FOH and BOH perfectly in sync.

🔗 Links

• 🔧 Check out Snapfix: snapfix.com

• 👋 Connect with Brett on LinkedIn – search “Brett Robbins Snapfix”

• 🥪 More from Tech on Toast: techontoast.community

From Tech on Toast – helping hospitality operators make smarter tech decisions (and have a bit of fun along the way). 🎙️✨