The Hidden Risk on the Menu: Why Allergen Tech Can’t Wait, With Dominic Child, Ingredifind

In this episode of the Tech on Toast Podcast, Chris Fletcher welcomes back Dominic Child, VP of Sales at Ingredifind, for a conversation that goes beyond compliance and into the real operational and emotional impact of allergens in hospitality.

Together, they explore why allergen management is still largely manual in a digital-first industry, how it affects staff confidence, guest trust, and operational flow – and how Ingredifind is changing the game.

Dominic explains how their platform tackles the three biggest pain points:

• The lack of trust between suppliers and operators

• Friction between guests and servers

• The burden on staff under pressure to get it right

This isn’t just a conversation about technology — it’s a call to modernise how we handle one of the most sensitive parts of service.

🔥 What You’ll Learn:

• Why allergen management is the final digital frontier in hospitality

• The operational and reputational risks of ‘just ticking the compliance box’

• How self-service allergen tools boost repeat visits by 26% month-on-month

• Why training alone won’t solve the problem — and what will

• How Ingredifind’s plug-and-play platform works with existing systems

• The surprising scale of dietary needs — beyond the ‘top 14’ allergens

📊 Key Stats Mentioned:

• 74% of customers prefer to self-serve allergen info

• 30% of adults avoid certain foods due to adverse reactions

• 40% of diners will avoid restaurants if they can’t view menus in advance

• Diagnosed allergies affect 2 million UK adults – with children’s rates even higher

📲 Links & Extras:

🎥 Watch the full webinar demo of Ingredifind’s platform [insert link]

🛍 Visit Ingredifind on the Tech on Toast Marketplace [insert link]

📩 Contact Dom: dchild@ingredifind.com

📌 Coming Soon:

Ingredifind is teasing a major summer announcement that could revolutionise allergen matrices — keep an eye on their LinkedIn for updates.